A domain alias is an additional domain name that points to an existing primary domain name.
For example, a full email addresses requires a user name and a domain name (ex. firstname.lastname@example.org). If you add a domain alias such as example2.com then not only will email@example.com
be valid, but the same mailbox will also work with firstname.lastname@example.org
. If an email was sent to both emails then the "user" mailbox would get two copies of the emails.
To add a domain alias to your mail profile, please contact us.
Before a domain alias can be added the domain name must be updated so it points to Pacific Online's mail server. For more information on updating your DNS records please see the FAQ entitled How do I update my DNS records to use Pacific Online's email?