User groups are used when setting up permissions to shared resources. By default, you will start with the two user groups below:

To configure user groups click User Groups under the Domain Settings menu while logged into webmail as a mail administrator. To login as a mail administrator you may click the Mail Administration link in the Pacific Online Customer Control Panel. You may also create additional administrators who may login to webmail directly without entering through the Customer Control Panel

For more information about shared resources see "Sharing resources explained."